Payment Options

Pay Bill Online

Valley Utilities Water Co., Inc. offers a wide variety of convenient payment options for our customers. Please see all of the available payment options below to choose which option best suits your needs. Please note that payment by credit/debit cards and eChecks requires an additional convenience fee as indicated below.

Payment by Mail
You can mail a check or money order along with the right side of your bill to our office at:

Valley Utilities Water Co., Inc.
6808 N. Dysart Rd., Suite 112
Glendale, AZ 85307

Payment Drop Box
You may pay your bill using our payment drop box. The white drive up drop box is located in front of Suite 104 in the parking lot at our office complex and is available 24/7. We accept only check or money orders in the drop box. No cash please. Please be sure to use an envelope and include the right side of your bill.  If you do not have the right side of your bill, please put your name, account number and address on your envelope to ensure accurate processing of your payment.

Online Bill Pay via your Financial Institution
Most major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank’s website). Normally, these services debit the customer’s checking or savings account and mail a check directly to our office. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to reach our office. Please consult with your bank for more information.

Online Bill Pay
Online Bill Pay is available via the Valley Utilities Water web site. You will need to create an online profile using your account number and zip code. Click Here and follow the steps to create a profile. Once you have registered, you will be able to see your current and historical bills, check your balance and make payments. There is an additional $3.00 convenience fee per each payment transaction payable to a merchant services provider (MSP) for this service. There is a maximum amount that can be paid within any 28-day period of $300 for credit/debit cards and $10,000 for eChecks.

Payment by Phone
You may call our automated phone payment system at (623) 243-9217 to pay your bill by phone. You must have your account number to use this service. There is an additional $3.00 convenience fee per each payment transaction payable to a merchant services provider (MSP) for this service. There is a maximum amount that can be paid within any 28-day period of $300 for credit/debit cards and $10,000 for eChecks.

Payment at Office
You may pay your bill in person at our office during regular business hours. We accept cash, check, money orders, Visa/MasterCard, Discover, and American Express. When paying via credit/debit cards, there is an additional $3.00 convenience fee per each payment transaction payable to a merchant services provider (MSP). There is a maximum amount that can be paid within any 28-day period of $300 for credit/debit cards.

To avoid a $10 late fee, please make sure your payment is completed on or before the 20th of each month.